Write to us.
A person answers.
Sizing, fabrics, alterations, an order in progress, or a piece you would like us to make again — it all comes to the same small team in Naples, Florida.
One working day for a reply, Monday to Friday, 09:00–18:00 ET.
How can we help?
Thank you — your message is with us.
A client advisor replies within one working day.
Direct lines
- Client care
- +1 (580) 678-7618
Mon–Fri, 09:00–18:00 ET - Office
- NAPLES CURATED LLC
1240 10th St N
Naples, FL 34102, United States
Get directions - Opening hours
- Monday to Friday, 09:00–17:00 ET
Closed on US public holidays - Press & wholesale
- contact@naplescurated.shop
Please write before sending anything to the office
How long does delivery take?
Orders are dispatched within one working day. Standard delivery is four to six working days; express is two days; priority courier delivers next day within the United States, the UK and major EU cities. Shipping is complimentary on orders over $300, and duties are included for EU, UK and US deliveries.
What is your returns policy?
Thirty days from delivery, unworn and with tags attached. We arrange collection from your address at no cost. Exchanges — including size exchanges — ship the same day we receive the return. Altered or made-to-measure pieces are final sale.
Which size should I take?
Our bias-cut silks run close to the body; if you prefer ease through the hip, take one size up in the slip and column dresses. Wool tailoring runs true to size and layers over knitwear. Fine-gauge knits relax about half a size after the first wear. Every product page lists the model's measurements, and you are welcome to send us yours for a personal recommendation.
Do you offer alterations or repairs?
Re-hemming, seam repairs and knit darning are complimentary for as long as you own the piece — you cover shipping to us, we cover the work and the return. Hemming at the time of purchase is free on all trousers and skirts: add your inside-leg measurement to the order notes and we will take them up before dispatch.
How are the pieces made?
Every style page lists its full composition and the care it needs. If you would like more detail about a particular cloth — its weight, how it drapes, how it wears over time — write to us and a client advisor will answer directly.
Do you ship internationally, and who pays duties?
We ship worldwide. Duties and import taxes are included at checkout for the EU, the UK and the United States, so the price you see is the price you pay. For other destinations, duties are calculated at checkout before payment.
Can we help you choose?
Gladly. Write to us before you order with your measurements, or the measurements of a piece that fits you well, and a client advisor will recommend a size and answer any question about cut, weight or colour. Our office at 1240 10th St N in Naples, Florida receives clients by appointment — please arrange a time with us first.
NAPLES CURATED LLC
1240 10th St N
Naples, FL 34102, United States